🔥 Summer Sale – 50% OFF Before July 31!

Terms, Privacy & Legal

Privacy Policy

Zekra is located at :
Avenue Princesse Elisabeth 104
1030 Schaerbeek
+32 (0) 497 79 46 59
info@zekra.eu

If you choose to provide us with your personal information in order to be contacted or to follow our newsletters, you can be assured that it will be treated by verde-romero.com in accordance with this privacy statement and in compliance with the law relating to the protection of privacy. This policy may be updated from time to time. The current policy is effective as of 01-05-2024.

This Privacy Policy, the Cookie Policy and the Terms and Conditions of Use published on our website set out the general rules and policies governing your use of our website and other digital media. When browsing our site, you will be asked to accept our terms and conditions and/or privacy policy. Unless otherwise stated in writing to the above-mentioned contact point, persons who provide us with their personal data give their consent to our privacy policy by ticking the appropriate box.

Non-personal data

Like many web operators, www.zekra.eu collects non-personal information that web browsers and servers generally make available. This includes geolocation data and data relating to the behavior of visitors to our website. For details of these mechanisms, please consult our Cookie Policy.

Personal data

If you wish to contact us, we will need the following information to process your request:

  • Last name, First name, Company name
  • Telephone or mobile phone number, e-mail address
  • Any information you provide in the ‘message’ area
  • Your agreement to our privacy statement

Or any other private information that you may have communicated to us as part of the management of your file or at the time of a request for information on your part.

Zekra collects your data when :

  • You visit our website (for more information, see our Cookie Policy).
  • You request information by telephone, e-mail, contact form on our website or by exchanging business cards at trade fairs and events.
  • You sign a contract or place an order for services

The personal data you send us or that we collect is the property of www.zekra.eu and may only be used to respond to your questions, requests, complaints or to provide you with the information you require. As a customer or prospect of www.zekra.eu, we may, unless you object, contact you for commercial purposes, after analyzing your profile, for the following purposes:

  • Communicate information about existing products and services;
  • www.zekra.eu activities, news or events;
  • Communicate through our newsletters;
  • Information operations or promotion of new services that we deem interesting and relevant to communicate to you;
  • Satisfaction surveys, competitions, market research, polls, customer relationship management.

Apart from these reasons, it remains the treatment justified by the services ordered from www.zekra.eu and which require :

  • To enable us to follow up on your order in connection with the performance of the contract and the application of agreed warranties or scheduled maintenance services;
  • To provide customer support, respond to you and communicate with you regarding your requests, questions and comments.

All personal data processing is recorded in internal data processing registers.

www.zekra.eu limits the collection and processing of data to internal persons and for the compelling reasons mentioned above. We may, however, need to share your personal data if we need to exercise or defend our rights, which is justified by our legitimate interest or in order to comply with our social and fiscal obligations.

www.zekra.eu guarantees that under no circumstances will your data be passed on to third parties in return for payment.

We only share your data with third parties in the context of services provided by subcontractors, business partners or distribution partners on our behalf, on the basis of our instructions and carefully selected within the strict limits of what is necessary for the performance of their work or services. The selected subcontractors are: the company in charge of our IT infrastructure, our management programs (CRM, invoicing, project management), maintenance of our web platforms, the accounting company and other subcontractors called in for one-off assignments.

We do not authorize these third parties to use or divulge information, and we ask them to comply with regulations, to keep this data secure and not to use it for their own commercial purposes.

www.zekra.eu operates in Belgium and Europe. The information that the site and its applications collect is processed and stored on secure servers located within the EEA (European Economic Area).

However, the site is visible worldwide and can therefore be accessed from countries outside the EEA. As a User of the site or its applications, you accept these cross-border transfers of personal information.

Our website may contain links to the websites of our partners or third-party companies not belonging to www.zekra.eu. If you access these other sites by clicking on the links provided, these other sites may collect information about you. You should exercise caution and we urge you to read the privacy policy and terms and conditions of each site you visit. We decline all responsibility for the use made by these sites of the information collected when you click on these links.

Personal data is stored and processed by www.zekra.eu for the period necessary for the purposes of the processing (newsletters, service contracts, maintenance contracts), and for the business relationship between us. We retain your data for the period necessary to process complaints, for the period indicated in the privacy statement you approved when you provided us with your data, and for 30 days from your request to cancel.

Customer and supplier or subcontractor data will, in all cases, be removed from our systems after a period of 5 years following termination of the contract, or after completion of the project, except in the case of personal data which we are required to keep for longer on the basis of specific legislation or in the event of ongoing litigation for which the personal data is necessary.

All data communicated is treated with the utmost discretion and on the basis of your consent. Consequently, in accordance with current Belgian and European legislation, the persons concerned may at any time access this data (right of access), have it rectified if necessary (right of rectification), request that it be deleted free of charge (right to oblivion), limit or refuse its processing (right to limitation), withdraw their consent (right to withdrawal of consent), obtain its portability (right to portability). You can contact our in-house Data Protection Officer for this purpose, whose contact details are given below.

www.zekra.eu is committed to protecting and securing your personal data in order to ensure its confidentiality and prevent it from being distorted, damaged, destroyed or disclosed to unauthorized third parties. We also undertake to limit access to personal data to situations in which such access is essential. Employees or third parties with access to such data have been informed of their data protection obligations. The site and its administrators will ensure that your information on our databases is secure for as long as it is held or processed. In order to prevent unauthorized access and disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online. These security measures will be regularly reviewed and/or adapted to ensure an optimal level of protection. However, no transmission or storage technology is totally infallible. In accordance with applicable European regulations, in the event of a proven breach of personal data, we undertake to notify the competent supervisory authority and, where required by said regulations, the persons concerned.

If you have any questions about your personal data held by www.zekra.eu or if you have any comments about this Privacy Policy, please contact us either by post or by e-mail at the following address:

Zekra

Data controller: Hndi Ahmad
Avenue Princesse Elisabeth 104,
1030 Schaerbeek
+32 (0) 472 29 29 80
legal@zekra.eu

We ask you to contact the data controller named above. However, if you are not satisfied with the outcome of your request after contacting our services, you have the right to lodge a complaint with Belgium’s national data protection commission: Commission nationale pour la protection des données Rue de la Presse 35, 1000 Bruxelles https://www.autoriteprotectiondonnees.be/ Contact: contact@apd-gba.be

We reserve the right to modify and/or correct this privacy policy from time to time and without prior notice. Therefore, please check our site regularly for any updates. Your use of our site constitutes your agreement to it.

Last update : 01/01/2024

Terms and conditions

This website is operated by ZEKRA. Throughout the site, the terms “we”, “us” and “our” refer to ZEKRA. ZEKRA offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on WordPress . They provide us with the online e-commerce platform that allows us to sell our products and services to you.

# By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

# You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

# You must not transmit any worms, viruses, or any code of a destructive nature.

# A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

If, at our request, you send certain specific submissions (for example, contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine, in our sole discretion, is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall ZEKRA, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless ZEKRA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such a determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Additionally, we may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the location where ZEKRA is headquartered.

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Questions about the Terms of Service should be sent to us at legal@zekra.com.

If, for any reason, you’re not completely satisfied, you can return your item and receive a full refund within 15 days of delivery. The item you are returning must be repackaged and in the original condition you received it. Returns are not allowed for the purpose of getting a future promotional deal.

Close
Close
Sign in
Close
Cart (0)

No products in the cart. No products in the cart.